SHIPPING POLICY (OPEN BOX DELIVERY – DELHI-NCR ONLY)
We offer Open Box Delivery (OBD) service for customers located within Delhi-NCR.
Under this service, customers are requested to inspect the product at the time of delivery before accepting it.
What to Check During Delivery
The Open Box Delivery check is limited to:
Physical damage
Missing accessories or parts
Wrong or different product/model
In Case of Issues at Delivery
If you notice any discrepancy, please do not accept the delivery and immediately inform us by:
After Delivery Acceptance
Once the product is accepted:
No return or refund requests will be accepted for physical damage, missing items, or incorrect product.
Electronics Desire will not be responsible for such claims after delivery acceptance.
Post-Delivery Issues (Functional/Technical)
If any defect, malfunction, or technical issue arises after delivery:
You may raise a return / replacement / repair request as per our Return Policy.
Products must be inspected and supported by brand-authorized service confirmation (if required).