Prepaid Order Cancellation Policy (Delhi-NCR)
Cancellation of prepaid orders is allowed only before the order is shipped or dispatched.
Refunds will be initiated once the order is returned to the seller or if the cancellation is successfully processed on the website.
Terms & Conditions (T&C) apply.
Prepaid Order Cancellation Policy (Outside Delhi-NCR)
For prepaid orders shipped outside Delhi-NCR, cancellation requests will be accepted only before the order is dispatched from our warehouse.
Once the order has been dispatched, it cannot be cancelled directly, as it has already been handed over to the logistics partner.
If a customer still wishes to cancel the order after dispatch, the cancellation will be processed only after the shipment is returned to us. In such cases, forward and reverse logistics charges will be deducted from the refund amount.
The remaining balance will be refunded to the original payment method after the returned shipment is received and verified by our team.
Partial Payment & Refund Policy (COD Orders)
For all Cash on Delivery (COD) orders, a small 10% partial payment is required to confirm the order.
This partial payment helps us verify the genuineness of the order and allows us to treat the order as a priority/prepaid order for faster processing and dispatch.
Please note:
- Your partial payment is completely safe and secured with us.
- Once the order is confirmed, we start processing it on priority.
- The remaining payment can be paid easily at the time of delivery.
Terms & Conditions (T&C) Apply.